What an acquiring bank is
An acquiring bank, or acquirer, is the financial institution on the merchant side of a card payment. It holds the merchant account, receives card sales through the network and pays the merchant. Because it is a card network member, it is responsible for the merchants, independent sales organizations (ISOs) and payment facilitators (PayFacs) it sponsors.
How it works
When a customer pays, the acquirer's processor sends the authorization request through the network to the issuing bank. At settlement, the acquirer receives the funds minus interchange and network fees, then pays the merchant, net of its own fees.
- 01 · BOARD The acquirer underwrites the merchant and opens its merchant account.
- 02 · AUTHORIZE Card payments go through the network to the issuer for approval.
- 03 · SETTLE The acquirer receives settlement and pays the merchant, net of fees.
| Role | Acquiring bank | Issuing bank |
|---|---|---|
| Customer | The merchant | The cardholder |
| Main job | Accepts and settles card sales | Approves purchases and bills or debits the cardholder |
| Earns | Merchant processing fees | Interchange on each purchase |
| In disputes | Represents the merchant | Represents the cardholder |
Card networks such as Visa and Mastercard connect the two sides and set the rules between them.
When businesses use it
- Merchants accepting cards in store, online or in apps
- ISOs and PayFacs that need a sponsoring bank
- Platforms that onboard their own merchants under a bank's sponsorship
- Marketplaces that collect card payments for many sellers
Cross River offers acquiring bank identification number (BIN) sponsorship for ISOs, PayFacs, marketplaces, merchants of record, software vendors and mobile wallets. Settlement runs through COS, Cross River's bank core, with merchant payouts over RTP, FedNow and push-to-card. See merchant services at Cross River.
Common questions
What is the difference between an acquiring bank and an issuing bank?
The acquirer works for the merchant and settles its card sales. The issuer works for the cardholder, approves purchases and bills the cardholder or debits their account.
Is an acquirer the same as a payment processor?
No, though one company can fill both roles. The acquirer is the network member bank that signs or sponsors merchants. A payment processor often handles the technology for it.
Who pays when a merchant loses a chargeback?
The acquirer debits the merchant for a lost chargeback, a payment reversed after a dispute. If the merchant cannot pay, a PayFac covers sub-merchant losses, an ISO may share them by contract, and the acquirer stays liable to the networks.