What a merchant account is
A merchant account is the relationship between a business and an acquiring bank that lets the business accept card payments. It is not a regular bank account: card sales flow through it, often minus fees, before being paid into the business's operating account. A payment processor handles the transaction messages.
How it works
The acquirer underwrites the business, assigns a merchant ID and a category code, and sets settlement terms. Each sale is authorized by the cardholder's bank, then cleared and settled, with interchange and other fees taken out along the way.
- 01 · APPLY The business applies, and the acquirer reviews its owners, history and risk.
- 02 · ACCEPT Card sales are authorized and captured through the processor.
- 03 · SETTLE The acquirer pays the sales, minus fees, into the business's bank account.
When businesses use it
- Retailers and restaurants taking card payments in store
- Online stores and subscription businesses taking cards on the web
- Businesses moving from a PayFac to their own account as their volume grows
- Platforms boarding merchants through an independent sales organization (ISO) or acquirer
Cross River provides acquiring BIN sponsorship for platforms that board merchants, with dispute support and underwriting for payment facilitators. Settlement runs through COS, Cross River's bank core, with merchant payouts over RTP, FedNow and push-to-card. See merchant services at Cross River.
Common questions
Is a merchant account the same as a business bank account?
No. A merchant account handles card acceptance and settlement with an acquirer. Settled funds are then paid into a business bank account, usually a checking account.
Why do acquirers hold reserves?
To cover possible chargebacks, refunds or fraud losses. Higher-risk merchants may have part of each payout held for a set period, or a fixed amount kept in reserve.
What is the MATCH list?
A Mastercard database of merchants whose accounts acquirers closed for reasons such as excessive chargebacks or fraud. Acquirers typically check it before approving a new merchant.