Support
Looking for help? You've come to the right place.
Frequently Asked Questions
Below are answers to some of the most frequently asked questions to help you find the information you need. If you can't find what you're looking for, please reach out through the form below.
How do I open a bank account online?
I forgot my login info.
How do I apply for a loan with Cross River?
I need help with a wire transfer that was sent to Cross River Bank.
I did not open an account or apply for a loan at Cross River but see Cross River mentioned on my credit report or other personal financial document.
I’d like more information about a PPP loan I took out with Cross River.
I’d like more information about a loan I applied for or account information I have through one of the financial services companies that works with Cross River.
I need a UCC statement.
I still have an unanswered question.
Still Need Help?
Contact Us
If you haven't found an answer to your question, or need further assistance, please get in touch using the form on this page.
If you are a current Cross River business client, please reach out to your relationship manager. For developer support, please submit a ticket here.
If you are looking to talk to Cross River's sales team, please reach out here.
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