Cross River Supporting Customers Amid Ongoing Federal Government Shutdown

As the federal government shutdown closes out its 16th day, Cross River reaffirms its commitment to supporting customers, partners, and communities nationwide.

“Cross River was founded with resilience at its core,” said Gilles Gade, Founder, President & CEO of Cross River. “We’ve navigated moments of uncertainty before, and our focus remains the same — ensuring stability, access, and partnership for those who rely on us every day.”

To assist individuals and organizations affected by the shutdown, Cross River is offering flexible support options, including payment deferrals, fee relief, and short-term liquidity solutions. The Bank’s dedicated customer service team is available to help clients navigate financial challenges and maintain access to essential services.

“All of our banking, payments, and lending operations continue to run seamlessly,” Gade added. “Our priority is to be a consistent and dependable financial partner — especially when predictability matters most.”

Cross River will continue to monitor developments in Washington and provide updates as the situation evolves.

For more information or support, customers should contact Cross River | Government Shutdown Assistance.