Viewpoint

Sponsor Banks: Between a Rock and a Hard Place

Keith Vander Leest, Head of Payments, Cross River

August 6, 2024
3
 min read

The regulatory ecosystem for sponsor banks and their third-party fintech partners has seen a seismic shift, driven by technological innovation and a burgeoning fintech ecosystem. At the heart of this transformation is embedded banking, a model that empowers non-financial businesses to offer financial products and services. While it promises to revolutionize the customer experience, it also introduces a complex web of regulatory challenges for sponsor banks.

I was recently part of a panel hosted by Unit21, where we discussed the intricate regulatory landscape for sponsor banks and third-party risk. Several valuable insights emerged from our session, entitled "The Fraud Fighters Virtual Summit". Let’s explore them.

Turning customer whispers into business insights

One of the major talking points in the industry is the fallout from high-profile cases like Synapse. Hindsight is always 20/20, but it’s evident that a more granular focus on data, particularly at the intersection of Synapse and their bank partners, could have mitigated some of the risks associated with these failures. Casting a wide net to capture every customer whisper and crunch every number not only uncovers deeper insights into customer behaviors but also shines a spotlight on potential pitfalls. The result? A business that not only stays out of trouble but soars above the competition with efficiency and ease.

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Embedded banking: a tightrope walk

The embedded banking ecosystem is under intense regulatory scrutiny, with sponsor banks bearing the brunt of their fintech partners' actions. This new era demands a radical transformation in risk management strategies. While innovation remains crucial, it must be underpinned by unwavering compliance. Fintechs with a proven track record in BSA and AML are essential partners for navigating this complex and evolving regulatory landscape.

Enabling the anticipation of customer needs

Technology is the bedrock upon which sustainable embedded banking thrives. Advanced ledgering systems offer a microscopic view into customer financial behaviors, empowering banks to not only manage risk but also anticipate customer needs. This level of granularity is invaluable for detecting anomalies, preventing fraud, and ensuring regulatory compliance. However, constructing this robust technological foundation requires substantial investment. Banks must carefully weigh the potential returns against the hefty price tag, ensuring that their foray into embedded banking aligns with their overarching strategic goals.

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The new frontier for sponsor banks is data ownership

The past year has been a stark wake-up call for sponsor banks. Reliance on fintech partners for critical customer data has proven to be a perilous gamble. High-profile incidents have underscored the urgent need for banks to wrest control of their data destiny. By constructing a robust, in-house data architecture, financial institutions can meet stringent regulatory demands as well as unlock a treasure trove of insights.  

With direct access to granular customer information, banks can employ advanced analytics to identify hidden patterns, predict customer behavior, and optimize operations. This data-driven transformation is no longer a luxury but a necessity for survival and growth in the competitive financial landscape.

A blueprint for sponsor bank success

The increasing regulatory scrutiny of sponsor banks demands a proactive and strategic response. Data is a currency, and those who master its management will reign supreme. By constructing a robust technological foundation and forging alliances with fintech partners who prioritize compliance, banks can emerge stronger. The era of embedded banking is fraught with challenges, but it also presents unprecedented opportunities for those who can balance innovation with prudence. It's time for sponsor banks to step up, seize the reins, and become architects of their own destiny in the ever-evolving fintech space.

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The past year has been a stark wake-up call for sponsor banks. Reliance on fintech partners for critical customer data has proven to be a perilous gamble.

Keith Vander Leest
Head of Payments
|
Cross River

Advanced ledgering systems offer a microscopic view into customer financial behaviors, empowering banks to not only manage risk but also anticipate customer needs.

Keith Vander Leest
Head of Payments
|
Cross River
|