US Small Business Administration (SBA)

Paycheck Protection Program

PPP Forgiveness, Repayment and Servicing

Important Notice: Remain diligent when receiving communications regarding forgiveness assistance or demands from any source claiming to represent the US Small Business Administration, Cross River Bank, Cross River Bank's partners, or any third party. Please carefully review the forgiveness instructions below and avoid responding to any outside solicitations, which could represent attempts from scammers using publicly available borrower information. Cross River has only approved the servicers listed on this webpage. If you have any questions or concerns about a forgiveness or repayment communication received related to your PPP loan, please confirm that the communication received matches the information listed below.

Cross River Bank

If you received your PPP loan directly through Cross River, through ApplePie or BlueVine, we have partnered with Scratch to provide you with forgiveness information, access to the loan repayment portal and general support.


If you received your PPP loan through Kabbage, please contact Kabbage for forgiveness information, access to the repayment portal or general support.

Intuit QuickBooks

If you received your PPP loan through Intuit QuickBooks, please log in to your Intuit QuickBooks account or contact Intuit QuickBooks support for forgiveness information, access to the repayment portal or general support.

Ongoing community support

Cross River continues to host and participate in community events designed to promote financial literacy and share information about available resources. We are also proud to have donated hundreds of thousands of pieces of PPE and hundreds of meals to hospitals and medical workers on the frontlines since the start of the COVID-19 pandemic.

A lasting impact

Cross River Bank is proud to serve as one of the top PPP lenders in the country, reaching more than 375,000 businesses. With an average loan size below $25,000, we have supported the most vulnerable small businesses in our communities.